Complimentary shipping on orders over $300 · 30-day returns · Made by hand in Hefei
Privacy Policy
Last updated: 9 November 2026
JINGJIE (“JINGJIE”, “we”, “us”) operates jingjiecommerce.shop. This policy explains what
personal data we collect, why we collect it, and the choices you have. It applies to our
website, our order processing and our customer service.
1. Who we are
Hefei Jingjie E-Commerce Co., Ltd., Room 1806, Building 3, Wanda Plaza, Shushan District, Hefei, Anhui 230031, China, is the data controller for the personal data described here. You can reach our
privacy team at bluelilis@163.com.
2. What we collect
- Order data — name, shipping and billing address, email address, phone
number, and the items you ordered. We need this to fulfil a contract with you. - Payment data — handled by our payment providers. We receive a
confirmation, the last four digits of the card and the payment status. We never store full
card numbers on our servers. - Account data — if you create an account, your email address, a hashed
password and your order history. - Technical data — IP address, device and browser type, pages viewed and
referring URL, collected through cookies and server logs. - Communications — messages you send us by email, contact form or social
media, kept so we can answer you and keep a record of the conversation. - Marketing preferences — whether you have subscribed to our newsletter.
3. Why we use it
- To process and deliver your order, and to handle returns and warranty claims
(performance of a contract). - To answer your questions and provide customer support (legitimate interest).
- To prevent fraud and abuse, and to keep the site secure (legitimate interest and legal
obligation). - To send you marketing emails, only where you have opted in, and with an unsubscribe link
in every message (consent). - To understand how the site is used so we can improve it (consent, where analytics cookies
require it). - To meet tax, accounting and consumer-protection obligations (legal obligation).
4. Who we share it with
We share data only with service providers who need it to do their job for us, under
contract and bound to use it only for that purpose:
- payment processors, to take payment and issue refunds;
- carriers and logistics partners, to deliver your order and provide tracking;
- our email and customer-support platforms;
- hosting and analytics providers;
- professional advisers, where necessary.
We do not sell your personal data. We may disclose data where we are legally required to,
or to protect our rights, property or the safety of our customers.
5. International transfers
We are based in China and ship internationally, so your data may be transferred outside
your country. Where we transfer data from the European Economic Area or the United Kingdom,
we rely on Standard Contractual Clauses or an equivalent safeguard, together with
supplementary technical measures such as encryption in transit.
6. How long we keep it
- Order and transaction records: 7 years, to meet tax and accounting rules.
- Account data: until you close your account, then deleted or anonymised.
- Support conversations: 3 years after the last message.
- Marketing data: until you unsubscribe, plus a short suppression record so we do not
contact you again by mistake.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or
object to our use of your data, to receive a portable copy, and to withdraw consent at any
time. Write to bluelilis@163.com and we will respond within 30 days. You also have the
right to complain to your local data protection authority.
8. Cookies
We use cookies for the shop to work, to remember your cart and to understand site usage.
The full list is in our Cookie Policy.
9. Security
We use HTTPS across the site, restrict access to order data to staff who need it, and review
our providers’ security practices. No system is completely secure, but we take these
obligations seriously and will notify you and the relevant authority of a breach where the law
requires it.
10. Children
Our store is not directed at children under 16 and we do not knowingly collect their data.
If you believe a child has given us personal data, contact us and we will delete it.
11. Changes
If we change this policy we will update the date at the top and, for material changes,
notify subscribers by email.
12. Contact
Hefei Jingjie E-Commerce Co., Ltd.
Room 1806, Building 3, Wanda Plaza, Shushan District, Hefei, Anhui 230031, China
Email: bluelilis@163.com
Phone: +86 551 6818 2040